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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It all worked out.
Good
Elizabeth was excellent. She was prompt and always available when we needed her.
Both Daniel and Sharon were absolutely amazing to work with and the gentleman that came to our house for closing, Lincoln was very pleasant. He answered every question that we had. Sharon was always very quick to respond whenever I had a question it was very pleasant to speak with If we ever refinance again we will definitely continue to work with PennyMac in the future. What a wonderful team and to be able to do this work amidst a global pandemic speaks volumes of your company.
I had to make 3 attempts to get my refinancing done. I was never told that I needed to have over 2k for closing costs so I had to reschedule with the notary. The phone process to get ahold of someone took quite a long time while I was sitting with the notary on the phone trying to get some answers as to why there were closing costs.
The application process was very easy and streamlined. The only thing I would have liked is more than one communication per week because it can be an anxious time. When I did call, I liked that someone on the team would answer and had access to your information so you didn’t have to wait on just one person.
Excellent staff and flexibility during these times. Thank you for everything.
Being able to get ahold of our loan officer or even getting a call back after leaving several messages.
Since I was already with Penny Mac the ease of the process was a great benefit.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,065 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.