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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Timothy D.'s profile image
Timothy D. 
2 years ago

More advance notice of loan requirements is necessary. My questions were only ever answered when I called in an spoke to a random person; none of my assigned loan advisors or processors were helpful in any way and merely regurgitated information rather than researching requirements. I would not go through the purchase experience with Pennymac again. 

Scott M.'s profile image
Scott M. 
2 years ago

The underwriting took longer than expected. Asked for too many individual documents instead of just asking for copies of our income tax returns. 

SYED A.'s profile image
SYED A. 
2 years ago

It was very nice to complete refinance process with PennyMac. Thanks. 

Tina M.'s profile image
Tina M. 
2 years ago

Paulette made the experience great because she was very professional and knowledgeable. 

thomas Garcia-Chavaria J.'s profile image
thomas Garcia-Chavaria J. 
2 years ago

The communication and service was great. 

Charles Bridges I.'s profile image
Charles Bridges I. 
2 years ago

Everything was great 

Roy Botts I.'s profile image
Roy Botts I. 
2 years ago

Everyone I had dealings with was very professional. Thanks To Everyone !! 

Tony D.'s profile image
Tony D. 
2 years ago

Fantastic communication, even when I was unavailable, I'd recieve a detailed voice-mail explaining what was needed of me. Fastest mortgage, from application to closing, that I've ever dealt with. Overall great experience. 

JOSEPH B.'s profile image
JOSEPH B. 
2 years ago

Ms Thomas was the best part of the loan process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.