PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
Select a rating
ADRIAN N.'s profile image
ADRIAN N. 
5 years ago

Very courteous, professional and respectful young man. A pleasure to continue my home VA mortgage with PennyMac because of your employees like this great representative of your company. 

Anissa Cox - H.'s profile image
Anissa Cox - H. 
5 years ago

- 

Connie L.'s profile image
Connie L. 
5 years ago

Clayton was super I appreciated everything he did for me by helping me. I will always keep Penny-Mac. Thank you so much for helping me. 

MICHAEL R.'s profile image
MICHAEL R. 
5 years ago

Tried to communicate several times with loan officer no response left messages no response after several weeks heard from my Edna Allen one time and never again until recurved a confirmation for signing appointment. I realize these are trying times but to ignore someone for a lengthy time is unacceptable. I like your company but very unhappy with this experience 

ROBERT R.'s profile image
ROBERT R. 
5 years ago

A professional, smooth and seamless process! 

Bobby H.'s profile image
Bobby H. 
5 years ago

I got an excellent rate 

John M.'s profile image
John M. 
5 years ago

First of all, I started this refinance in February, before the pandemic, when it got to Nick Battens attention it was getting confusing, not to blame anyone, it was already in the category of herding cats. Nick made the difference to me, that I did not walk away from the loan, I knew if I stuck with it, Nick was going to make sure I was happy with it, and get it done. The success of your company relies greatly on people like Nick. In these exceptional times, exceptional people shine. John 

Jerry S.'s profile image
Jerry S. 
5 years ago

Ease over phone+ home visit notary services 

Mary S.'s profile image
Mary S. 
5 years ago

Already being an existing customer for as long as I have been, it seemed like I was going for a loan for the first time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.