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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,844 reviews
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JERRY P.'s profile image
JERRY P. 
on Birdeye

4 years ago

The process was easy. The service was professional. Well done. 

Eddie B.'s profile image
Eddie B. 
on Birdeye

4 years ago

Easy process during lockdown. Saved me money monthly. Got back to me in reasonable amount of time even though we were on opposite sides of the country 

NELSON Neff I.'s profile image
NELSON Neff I. 
on Birdeye

4 years ago

From the instant I posed the efficacy of refinancing with PennyMac people, all my questions were answered in a manner I clearly understood. The process was lightning quick and most pleasant. 

Floyd R.'s profile image
Floyd R. 
on Birdeye

4 years ago

Loan Officer and Loan Processor were both extremely knowledgeable and assisted us throughout the entire process. All of our questions and concerns were thoroughly and accurately explained. Additionally, I must say that despite the COVID-19 pandemic our home refinance process was a slam dunk. Our interest rate was reduced from 4.3 % to 2.8%. PennyMac is the best. 

John L.'s profile image
John L. 
on Birdeye

4 years ago

I felt my overall experience with the loan team as Excellent. The process was run smoothly from the day of my application to closing. Thank You PENMAC Team 

Germaine K.'s profile image
Germaine K. 
on Birdeye

4 years ago

I truly appreciate the professional and customer focused service I have received from PennyMac Loan Services, LLC. I spoke with Michael Ammari to initiate the refi process. I found Michael to be highly knowledgeable, professional, personable and proficient. I was then referred to Charles Matlock, whom I found to be equally professional, knowledgeable and proficient. My refi process was quick, detailed and productive. I highly recommend PennyMac Loan Services, LLC for your mortgage needs. 

JESSE L.'s profile image
JESSE L. 
on Birdeye

4 years ago

Everything went smooth, Service was Great! Thank You! 

Sharadchandra J.'s profile image
Sharadchandra J. 
on Birdeye

4 years ago

We had been with Penny Mac even before we went through the refinancing. We were happy before and we hope we will be happy now. 

Leila J.'s profile image
Leila J. 
on Birdeye

4 years ago

Thank you for a good team of people to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,844 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.