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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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THOMAS BELL I.'s profile image
THOMAS BELL I. 
5 years ago

Very happy owen and Jordan Thank you😀 

CODY W.'s profile image
CODY W. 
5 years ago

No complaints awesome job 

Kurt K.'s profile image
Kurt K. 
5 years ago

The whole team was great from start to finish. Just wish the online payment system for payment of mortgage was more easily explained 

LORI H.'s profile image
LORI H. 
5 years ago

I missed the phone call weekly with Aida unfortunately. But on 3 occasions I emailed questions and never got a responce I had to reach out to the original guy 2 of those times to get a responce. Then the number I was given changed 2 different times from what he originally told me which i understand happens but I was sold the most expensive rate to get the lowest payment and basically am now payingthe amount that was on the cheapest rate. So that was disappointing. 

Patrick C.'s profile image
Patrick C. 
5 years ago

Every person involved in my loan from James to Sharon are true professionals! I was comfortable and confident through the entire process. Thanks very much! 

Bonnie S.'s profile image
Bonnie S. 
5 years ago

I had a wonderful experience with PennyMac Loan Services. From my initial contact with Mohammed Ahmed then follow up with Sharon Sidhu plus help from Nate when I had a question, the process was made easy by the company. The closing was almost a month ahead of schedule, with the final documents notarization done in less than half an hour at my home. Not only did I get a great rate, I experienced a company that seemed to care about me. I would definitely suggest PennyMac to friends and family 

BRADLEY J.'s profile image
BRADLEY J. 
5 years ago

Great communication and easy to deal with. 

ROBERT C.'s profile image
ROBERT C. 
5 years ago

DIt was a very easy process!! On the few times that I called, my questions were answered and always vert helpful and professional!! 

Cody C.'s profile image
Cody C. 
5 years ago

Kristen was very helpful answering any questions I had. It is a little difficult trying to get into contact with whoever your rep is without having a direct phone line to call, or an extension to dial, that would be my recommendation to change that, but certainly not Kristens fault. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.