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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Laura Y.'s profile image
Laura Y. 
5 years ago

. 

TONI H.'s profile image
TONI H. 
5 years ago

My closing documents were never accurate and my closing was not scheduled on 4/10/2020 as discussed with Eric Briggs, we missed a days work and the title company never showed up. We finally closed the following week. Glad its done... 

ORLANDO H.'s profile image
ORLANDO H. 
5 years ago

Everything was great... Thanks 

Louie K.'s profile image
Louie K. 
5 years ago

John and his staff were clearly on point providing all relevant information requested the process was seamless and very easy communications were clear and concise and the closings were also very good 

JOSEPH C.'s profile image
JOSEPH C. 
5 years ago

Everyone is very helpful and always willing to help the best way they can. Don’t feel pressured to do anything. I like the fact they’re willing who work with you on things. 

ERIC B.'s profile image
ERIC B. 
5 years ago

Max took care of everything and effectively. Any questions or concerns were promptly answered and explained. The whole process from start to finish was effortless and seamless. Glad to have loan processor like Max to handle this. 

Michael P.'s profile image
Michael P. 
5 years ago

Loan process was painful 

FANNY C.'s profile image
FANNY C. 
5 years ago

We were happy with the process and how quickly things fell into place. We especially like knowing what are options were, with respect to "buying down points" and what the cost-to-benefit timeline would be on that decision, Very thorough, friendly and professional. We will definitely consider PennyMac for our next refinance need. Thank you! 

Robert May I.'s profile image
Robert May I. 
5 years ago

Got it done in less than 2 weeks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.