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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a great experience refinancing with PennyMac! I love the transparency of this company. Everyone was so pleasant, patient and understanding! Thanks Ben and Norma for all your help!!
From start to finish the process of refinancing my home was very easy. The team always got back to me right away (even during the pandemic) and answered all my questions efficiently throughout the process. I was kept up to date frequently regarding the progress of the loan.
Pennymac was honest and gave me the best rate without all the hassle.
Loan was processed in a timely manner. Loan was closed as expected at the rate promised. Refi was as painless as possible.
Great communication considering the situation (Covid 19)
Quick, accurate outstanding service from beginning to end
Thanks for the great customer service!
No one would return my phone call
I requested from the very beginning not to deal with Marcus as Marcus would not listen to me and call me when I said I would be available to talk on the phone would not return messages or emails and when he did contact me all he did was repeat the information that I already had found out from Brian. I made it very clear with the others I spoke with that I did not want to deal with Marcus at all
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.