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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a great experience overall and the associates who worked with me made it very ease and simple.
Thanks!
1. A number of emails went unanswered. 2. PennyMac's choice of title company arrived with incorrect documents. This delayed the close. Because of PennyMac's error, we incurred additional, albeit minor, additional costs. When I asked Zach why we had to pay, I got the scripted apology delivered in a monotone. 3
Considering the restraints placed on all of us by the current pandemic I feel your agents did pretty well ... however, it would have been nice to have better communications.
N/a
a
The time it took from my call asking about current loan rates to the closing of the loan was incredibly quick. All contact with our loan handler was friendly, professional and courteous. He was also very patient in answering my questions. This was the most "painless" loan experience ever! Thank you Nathan.
My expectations were met.
I would prefer not to submit a response.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,844 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.