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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Richard B.'s profile image
Richard B. 
5 years ago

Great customer service. The PennyMac team kept me in the loop throughout the process which was greatly appreciated. 

Rexford T.'s profile image
Rexford T. 
5 years ago

This is my third real estate loan with PennyMac and it keeps being a tremendous experience. All representatives were very professional, knowledgeable, and respectful in answering my questions about the process from start to finish. Thanks to everyone especially Ms. Rosario Lopez. 

CHRISTOPHER F.'s profile image
CHRISTOPHER F. 
5 years ago

Everything was a great and rolling until the Covid19 pandemic. It added almost a whole month onto the loan process.i formation took,inter to communicate between everyone. But it all finally come to a end and we closed! As long as America bounces back from this crisis everything will be ok! If it wasn’t for Covid19 the loan process would have taken less time.all in all I pretty satisfied with it. 

Timothy D.'s profile image
Timothy D. 
5 years ago

The PennyMac Team was looking out for me and my family from start to end. I will be a lifelong customer. Highly recommend their services. 

Marcus P.'s profile image
Marcus P. 
5 years ago

The communication and friendliness of my loan officer she is very personable and answers any of your questions. And stays in contact with you thru out the entire process 

Jose Ybarra J.'s profile image
Jose Ybarra J. 
5 years ago

My loan specialist Carmenlita Villarreal was amazing, very helpful and made my loan process painless. I would recommend her to anyone. 

JASON N.'s profile image
JASON N. 
5 years ago

This was a wonderfully smooth process. Derek and Hector were outstanding from an information, care of customer, and professional standpoint. Quick and accurate answers, completely transparent process, and great customer service. Highly recommend using PennyMac for your loan servicing needs! 

BRYSON P.'s profile image
BRYSON P. 
5 years ago

Great job! 

MATTHEW M.'s profile image
MATTHEW M. 
5 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.