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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was the 2nd mortgage I've processed thru PennyMac and they make the process easy and transparent!
Great company, they took care of everything with precise details and kept me inform of every step throughout the process.
It was a pleasure dealing with Sara Olsen and the PennyMac team.
Even though I didn't get what I was looking for, they manage to work with me and I'm happy with the final result...
Our experience with PennyMac was fantastic!
:)
The process from very beginning to closing was stressful. Because PennyMac is such a large company, it was difficult to feel the connection with the people that we worked with. I didn't understand some of the things that I was told at the beginning and felt like I was rushed through decisions with "fast talking". Daniel did this quite a bit. He would fast talk through certain explanations and then seem understanding of my feelings afterwards. Jesse was the middle man that did what he could.
Charles was very helpful to work with and over the phone was able to clearly tell me what was needed and walk me thru the refinancing process. My only issues were when I had emails sent to me asking for things, but I had already submitted. But that was a case that I called and then they saw it, almost like passing each other in the mail type thing
The process went smooth.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.