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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,288 reviews
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GEORGE Finley J.'s profile image
GEORGE Finley J. 
6 years ago

In my Closing documents, the Origination Fee was charged. During the initial review for the refinance, I was told the Origination Fee would be waived. However, it was added to the estimate and subtracted and then re-added to the loan. 

James S.'s profile image
James S. 
6 years ago

the closing was not what had expected and when I tried to contact my loan agent he never returned my calls 

Anonymous M.'s profile image
Anonymous M. 
6 years ago

great people ,service ,and communication 

ANN B.'s profile image
ANN B. 
6 years ago

There were a few times that things were confusing, but Mona was always very helpful. I thought that everything would go much slower when all the changes were implemented because of the virus, but we still closed pretty quickly. 

BENJAMIN ANGUIANO J.'s profile image
BENJAMIN ANGUIANO J. 
6 years ago

Ok 

JOSHUA H.'s profile image
JOSHUA H. 
6 years ago

Excellent 

Lee C.'s profile image
Lee C. 
6 years ago

Couldn’t be more pleased. 

CHARLES C.'s profile image
CHARLES C. 
6 years ago

We had plenty of options to refinance with other companies but my family stuck with Pennymac because they are receptive to my concerns, offer bi-weekly payments, quick to respond, very polite, and extremely knowledgeable about the VA loan process. When I called Pennymac to explain that I would like to refinance, my loan officer was diligent and pushed through the process at a pace that i could understand. They offered me an interest rate I was looking for. Thank you Pennymac team. 

DWANE J.'s profile image
DWANE J. 
6 years ago

Overall good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,288 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.