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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience because of how timely the process was
It was simple and straightforward.
This is my second experience with PennyMac and both have been excellent. Nancy was so easy to speak with and made sure I understood what she needed and was very prompt in getting back to me. My loan closed on time and everything was I expected. I do not know how much easier it could have been.
Competitive pricing, fast service.
Great experience
Mathew Musonda was great and answered all my questions. really made the experience. I only know this Ammie Mack from her pushing me to take this survey and her slightly rude explanation of my loan amount when she called to redundantly go over the same information Mathew Musonda went over with me. She seemed more confused about the loan than I did. So to wrap up, If this Ammie Mack hadn't been part of this experience it would have been a better one.
To deal with one person.I was always getting different people to talk to. I would never recommend this way of buying a home. And the closing Company was the worst. Amrock lost my checks. I had to call them several times. Then I received to separate envelopes with duplicate checks. I deposited the first on in the morning and when I got home from work I had another delivered to my house. VERY UNPROFESSIONAL. WORST EXPERIENCE EVER
The refinance supervisor made the process go smoothly and quickly.
I wish you would’ve called my creditors closer to closing to get accurate payoff amounts I am receiving checks for credits got the balances I already paid off and I have to send them checks and wait to get reimbursed it from them
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.