This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My refinance loan wasn't delayed due to pandemic and got everything completed in a timely manner. Signing of the documents were done at my home with a notary and was very convenient.
The process was quick and easy, the PennyMac team made it possible, I wanted to do it for several months but I had fears and the Penny Mac team were always there explaining the process and giving ne support and information which made me feel very confident and really I appreciate the support in these hard times.
The application process for closing was easy. 99.9% done by electronic delivery. Answer questions efficiently. Overall smooth and satisfied.
The refinance process was very smooth and there was ongoing communication through the entire process.
KAmi was amazing and answering all my questions she even called me he weekend to explain the loan documents to me that I had a question on. She went above an beyond to help make this closing smooth.
Tameka with PennyMac was very nice and communicated well throughout our refinance process! Everything went smoothly! Thanks again!! Robert and Lynette Deen.
Experience and speed is what made this a very enjoyable process thanks
I think this has been by far the best experience I have had. Ms. Washington was very professional and she updated us on the process the entire time. I would definitely recommend Penny-Mac to my family and friends. She dedicated time after hours so that let's us know that she goes above and beyond for her clients. Job Well done!
The process was great and easy from the very beginning. To start, Reid Wright is amazing! He is prompt, professional and just overall great at what he does. Rachel was a God-send... checking on us to ensure we were ok, understood the process and to set up the closing. The girl sent to close us (I am so sorry I cannot remember her name) was also amazing! She explained everything so well, provided examples when requested and respected our home & the social distancing/ COVID situation we are in.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.