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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,851 reviews
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JOSEPH M.'s profile image
JOSEPH M. 
on Birdeye

4 years ago

Customer Service Reps were always available to take my call without having me wait longer than 2 minutes. 

RICHARD O.'s profile image
RICHARD O. 
on Birdeye

4 years ago

Best experience ever! Stress free and always got my answers in a timely matter , even with the covid19 going on! 

Eddie D.'s profile image
Eddie D. 
on Birdeye

4 years ago

Everything went as planed . Thank You 

DAVID L.'s profile image
DAVID L. 
on Birdeye

4 years ago

I loved the weekly meetings to let me know where we were in the process. I would suggest a full roll forward from payoff of the old loan to purchase of the new loan. Would clarify the closing documents. Thanks! 

RAYMOND L.'s profile image
RAYMOND L. 
on Birdeye

4 years ago

Staff was customer friendly and very detailed in their request for information. 

RYAN O.'s profile image
RYAN O. 
on Birdeye

4 years ago

Convenient being able to do it over the phone or email and the fact we could sign the papers so late at night. 

BOBBYE R.'s profile image
BOBBYE R. 
on Birdeye

4 years ago

Everything was smooth sailing through the entire process! 

BETTY K.'s profile image
BETTY K. 
on Birdeye

4 years ago

Hospitality and the manner that it was presented to. She took the time to explain everything. 

NAZIMA C.'s profile image
NAZIMA C. 
on Birdeye

4 years ago

Several emails ignored. Phone calls ignored. Promised to call back and didn’t. Mistake on papers held up dispersement. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,851 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.