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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Gregory is a wonderful, honest, helpful, and professional person. I'm very satisfied with his services!
Overall there was some bumps but I think the team made a good effort to close this loan.
The process took longer than what I was told it would. Also, I was told that I would have 2 months of payment free time between closing and when my 1st payment was due. My original closing date of 4/4 was cancelled by the notary and rescheduled for 4/14. Thus my April mortgage payment was automatically withdrawn but the date of my first new payment was kept at 6/1 in the closing docs thus only giving me a one month payment free grace period.
Communication was terrible! And my loan processor didnt catch the one detail that could have saved us a big headache the days before closing!
I was in the mortgage origination business for 28 years. The speed and ease of this transaction was most impressive. I could tell I was working with a very experienced crew. A real wow factor!
We refinanced and also our daughter refinanced her mortgage thru Penny Mac
We are on our second re-fi with PennyMac. Because they hold our mortgage the re-fi process required very little from us in the way of documentation and statements. We appreciate that PennyMac makes the process so easy. They do the work and we reap the benefits. I'm very happy to stay with PennyMac until the loan is paid off. i'd highly recommend PennyMac for new mortgages. They saved me money, time, and hassle.
I sent two emails with questions to Austin and never did I receive a response. 4/6/20 and 4/9/20. Also sent one email to my loan officer Paul Pothast on 4/8/20 and did not receive a response.
I've had several mortgage loans and refinances in the past. PennyMac, by far, offered the best customer service, interest rate, and ease of process that we have ever experienced.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,096 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.