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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
pennyMac loan person did not follow up on things . our closer was more informative than the loan officer
If the notary had followed proper covid guidelines and had us sign all needed closinging documents at one appointment. And nobody from PennyMac notified us that all necessary closing documents were not signed
Kristin was great. She answered all my questions and helped us navigate the process.
n/a
cosidering the time of emergency we are in it was amazing how everything went. everyone was so efficient at getting what was needed. Thanks so very much.
Thank you
Due to no fault of anyone a global pandemic broke out and we just got lost in the shuffle. We did manage to close though and that was pretty spectacular. There just wasn’t much communication. Luckily, I worked in mortgage for years and am familiar with the process. If I did not have that background, this would have been a bad experience.
It was just a great experience all around.
Ashley Tolliver was a great communicator. If I sent her an email she would respond immediately, in minutes, every time. Robert Dickey was very pleasant to work with and was very flexible. Any time I wanted to change something or had a question it was no problem for him. Really a great experience and I believe the process only took about 30 days!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.