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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,851 reviews
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TAMI B.'s profile image
TAMI B. 
on Birdeye

4 years ago

You made the refi process pretty easy 

Michael S.'s profile image
Michael S. 
on Birdeye

4 years ago

Thanks for everything, the team worked well through our loan process Thanks again! 

Tony L.'s profile image
Tony L. 
on Birdeye

4 years ago

This was the easiest process that went so smoothly. The customer service was second to none. Thank you! 

MOSES C.'s profile image
MOSES C. 
on Birdeye

4 years ago

It was all great..thank you.. 

Alexandru Z.'s profile image
Alexandru Z. 
on Birdeye

4 years ago

I assume that all the miss connections happened because of COVID-19. I’m glad that overall I was able to refinance and finish the closing. 

BRYAN G.'s profile image
BRYAN G. 
on Birdeye

4 years ago

Telling me I was paying for points to bring my interest rate to 2.875 would have been nice. This was NEVER communicated to me. I don't buy points! I will ensure this doesn't happen to me again. My wife's and my credit is outstanding! We don't need to buy points and over pay for someone's commission. Very bad business. 

EVERETT Wilson I.'s profile image
EVERETT Wilson I. 
on Birdeye

4 years ago

The process was very easy and everything was completed very quickly from beginning to the end. I HIGHLY RECOMMEND!! 

Michelle P.'s profile image
Michelle P. 
on Birdeye

4 years ago

I signed a preferred attorney form. At closing I was given a random attorney. I feel like I could have gotten a better interest rate somewhere else. The company is too big and corporate, next time I will go local for my needs. The process took too long, over a month. 

Amado G.'s profile image
Amado G. 
on Birdeye

4 years ago

When it came to time to close I was told one thing and our payment was day late. The person who did re fi said we would get check at closing. It showed 3 days later in a envelope from UPS they rang bell and left at door. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,851 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.