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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,851 reviews
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Bryon Copeland J.'s profile image
Bryon Copeland J. 
on Birdeye

4 years ago

The only thing wrong was that my first name was misspelled on several of the closing documents. Otherwise it was an excellent experience.  

KATHY W.'s profile image
KATHY W. 
on Birdeye

4 years ago

The thorough communication and the fact that things were completely electronic was great and a real time saver. 

Jason H.'s profile image
Jason H. 
on Birdeye

4 years ago

It was fast. 

Demielle H.'s profile image
Demielle H. 
on Birdeye

4 years ago

Getting the closing date scheduled was difficult, and it took three times of scheduling to have it done. I completely understand that the current covid conditions complicate matters but it was not communicated well when I needed to reschedule in order to get my closing done. Other than that everyone was wonderful and very friendly. 

Joseph G.'s profile image
Joseph G. 
on Birdeye

4 years ago

Very Easy proves from start to finish, all the staff was a delight to work with. 

ERIC M.'s profile image
ERIC M. 
on Birdeye

4 years ago

Carlton was great to work with. 

TERRY S.'s profile image
TERRY S. 
on Birdeye

4 years ago

Dion was awesome to work with along with the other individuals at Penny Mac. Thanks 

JOHN W.'s profile image
JOHN W. 
on Birdeye

4 years ago

Drew did a great job in all aspects of our home refinance! 

Michael P.'s profile image
Michael P. 
on Birdeye

4 years ago

With COVID-19 and historical low interest rates, I was really surprised how fast I was able to close the loan. There were a few hiccups along the way, some of my own doing. However, they remediated the issue immediately and was fixed promptly. I appreciate the help and assistance, it was a smooth process. Thanks Austin. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,851 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.