PENNYMAC

Leonardo Piazza I. 

on Birdeye

5 years ago

My loan with Penny Mac was smooth and easy. With COVID 19 everywhere, my wife and I did everything online. I was able to scan all my forms and use the secure website to send them to the proper team. At each turn I received an email communication or phone call to inform me that they received my paperwork and what was next. I to thank my M.A.C. team and tell them what a great job they did. 

Donald Smith S. 

on Birdeye

5 years ago

Thank you. Going from a 30 year mortgage to a 15 year mortgage and a great rate is really setting me up for retiring on time. 

Sherman S. 

on Birdeye

5 years ago

My biggest complaint was the increase of the APR from the original loan disclosure to closing with limited explanation of why? Overall I appreciated the process as I knew the folks I worked with were swamped with refi's while dealing with challenges from coronavirus. 

Michael K. 

on Birdeye

5 years ago

Kristen, Juan, and the MAC team are superb enablers. They met my expectations throughout the entire process. I will definitely do business again with this impressive team. Thanks a million! 

STEVEN J. 

on Birdeye

5 years ago

The people were great and so was the service. 

Molly C. 

on Birdeye

5 years ago

From beginning to end the process was easy, the people knowledgeable and friendly. I appreciated being able to sign documents online and upload all required documents. Even the in person signing our closing documents, during the carona virus, was quick and easy. Thanks. 

RENE C. 

on Birdeye

5 years ago

Was easy and quick, even during a pandemic! 

Victoria R. 

on Birdeye

5 years ago

Fast, simple and easy. 

Lynn Ellis T. 

on Birdeye

5 years ago

Good service.