PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,291 reviews
Select a rating
Marie W.'s profile image
Marie W. 
6 years ago

No 

Daniel R.'s profile image
Daniel R. 
6 years ago

Very smooth process from day one to the signing. I wouldn’t use anyone else! 

Sidney Z.'s profile image
Sidney Z. 
6 years ago

Great Service! 

TERRY P.'s profile image
TERRY P. 
6 years ago

Very quick easy experience. In constant contact every step of the way. 

Beverly G.'s profile image
Beverly G. 
6 years ago

This is my 2nd mortgage with PennyMac. Both times the process was efficient and stress free. Penny Mac treats me as a valued customer and I will use their services in the future if I purchase another home. 

BENJAMIN L.'s profile image
BENJAMIN L. 
6 years ago

Th process was fast, clear and helpful with information. Glad we went through this process. 

Nira K.'s profile image
Nira K. 
6 years ago

He was available all the time and spent a lot of time to work on our loan and made sure we understand everything. I felt he is With me in every step. 

Brooke A.'s profile image
Brooke A. 
6 years ago

Everything was great when working with Marlon then everything fell apart. Weeks went by without hearing from anyone and when I called and spoke to a team member I was told of items needed. Completely out of touch with the process. I had to threaten to take my business elsewhere to finally get this loan to be processed. It took much longer to finalize and this started months before COVID. I will not be interested in refinance ever again with this company. 

PATRICIA D.'s profile image
PATRICIA D. 
6 years ago

My experience with the PennyMac from the salesperson to the final documentation was amazingly simple and painless. I was very impressed that under the circumstances with everyone working from home that the process was so seamless. When I started talking to PennyMac about my loan people were still working in the office and over the course of the process they were transitioning to working from home, but they were prompt with making calls and contact on time. I would recommend this team. Pattie 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,291 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.