PENNYMAC

STEVEN S. 

on Birdeye

5 years ago

Good job and getting information to us. 

Kenneth Kuehne J. 

on Birdeye

5 years ago

Na 

JONATHAN E. 

on Birdeye

5 years ago

Communication was TERRIBLE. You deal with different “processors” throughout. I was told a credit was approved & found out via email to triple my funds. I had to call and email numerous times over a month. My closing was then scheduled with a higher cash to close & I had to call, multiple times to find out that adntl credit was applied (day of closing). Top it off, my initial closing was cancelled (finding out after they didn’t show) & I had to call back to reschdle with a new cost. Never again. 

STEPHEN S. 

on Birdeye

5 years ago

Thanks 

MAURICE H. 

on Birdeye

5 years ago

N/A 

CRAIG L. 

on Birdeye

5 years ago

Fortunately Mr. Greg Johnston is a sensible caring customer friendly person at Penny Mac LLC. Mr. Johnston was able to assist and guide me in the extremely murky banking regulated bureaucracy that was created 10 years ago with the hand cuffing process from The Dodd-Frank Regulations. Mr. Johnston is to be commended for his knowledge, professionalism and attentiveness to customer service. 

Barry R. 

on Birdeye

5 years ago

The team did a great job keeping me informed , so there wasn’t any surprises. Did an awesome job 

GARY S. 

on Birdeye

5 years ago

PennyMac was great to work with. They moved very fast on my refinancing and even moved my closing date a week earlier than expected. 

STEVEN C. 

on Birdeye

5 years ago

Thank you