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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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THOMAS W.'s profile image
THOMAS W. 
5 years ago

great service! 

DARREN M.'s profile image
DARREN M. 
5 years ago

Cheree was absolutely a pleasure to work with. 

Lynn S.'s profile image
Lynn S. 
5 years ago

Overall a great experience 

Jesse E.'s profile image
Jesse E. 
5 years ago

Directly being able to speak with Erica Sanchez when needed. No one else. 

Tricia G.'s profile image
Tricia G. 
5 years ago

Clear, informative, and to the point. 

Jeremy C.'s profile image
Jeremy C. 
5 years ago

It’s was a good experience. 

HENRY H.'s profile image
HENRY H. 
5 years ago

We had trouble what U wanted regarding the Termite inspection. Information wasn’t clear. It took multiple calls from us 2 C what U needed. No 1 explained how we were 2 receive the money until the last minute after we inquired. 

Michael L.'s profile image
Michael L. 
5 years ago

Well done. 

Brandon B.'s profile image
Brandon B. 
5 years ago

There were problems with the quoted interest rate matching the Loan Estimate paperwork. Also, there were problems with communicating what would come next in the process, such as a pay out letter. Finally, at closing the closing cost did not match the Loan Disclosure paperwork. However, in all of the above problems, the problems were addressed and the objective of attaining a lower interest rate on our mortgage was achieved. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.