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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,852 reviews
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MICHAEL O.'s profile image
MICHAEL O. 
on Birdeye

4 years ago

So simple, a caveman could do it! 

JARON E.'s profile image
JARON E. 
on Birdeye

4 years ago

The loan process took much longer than i was told. when there were issues with documentation i was not notified. I also had to constantly had to call in and talk to multiple managers to get stuff resolved and to find out whats going on. This has been possibly worst experience ever. 

TRINA C.'s profile image
TRINA C. 
on Birdeye

4 years ago

PennyMac is very straight foward and honest. 

RICHARD L.'s profile image
RICHARD L. 
on Birdeye

4 years ago

Difficult to get through on the telephone. difficult to get answers from email 

Oran M.'s profile image
Oran M. 
on Birdeye

4 years ago

Constant updates and steady progress even under quarantine conditions 

Rhonda F.'s profile image
Rhonda F. 
on Birdeye

4 years ago

Tony and Michael were both wonderful to work with! They kept me well informed thru the whole process and followed my loan all the way thru to make sure that I closed in less then 30 days! 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

4 years ago

Nick and Skyler were great to work with! I shopped around and am glad I chose Pennymac. They got me the best possible rate, and at the lowest possible cost. Even during an extremely busy time they made the process super quick and easy. Thank you for a great experience. 

Michael K.'s profile image
Michael K. 
on Birdeye

4 years ago

We had no issues and everyone we dealt with was polite, conscientious and efficient. thank you 

CYNTHIA T.'s profile image
CYNTHIA T. 
on Birdeye

4 years ago

Mr Hagan was very professional and knowledgeable 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,852 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.