PENNYMAC

Eladio A. 

on Birdeye

5 years ago

The PennyMac team led by Jason was amazing. He was always in communication with me at least twice a week. Frequently followed up his emails with a phone call. The application process was really simple. Loan closed when I excpected. A+ service all the way around!! 

Richard V. 

on Birdeye

5 years ago

My only frustration with the process, which has been my 3rd loan with PennyMac, is that I would get an email that I needed documents, I would login to see and nothing new was needed. Plus, the site you login is not extremely clear on what you have provided as it disappears and there is no trace or list that helps keep you aware that the document is provided to you. 

JACQUA L. 

on Birdeye

5 years ago

Very pleased 

Janice D. 

on Birdeye

5 years ago

I'm very happy with Pennymac, everything went well, better than I expected, Mr. Torres and Jeffrey help me with the whole process of my loan, I'm glad to have Pennymac as my Mortgage Company. 

DEBORAH S. 

on Birdeye

5 years ago

The Penny Mac Team made the entire process very easy and quick. 

Mark S. 

on Birdeye

5 years ago

thank you 

DAWN S. 

on Birdeye

5 years ago

The whole process was pretty easy. Communication open and instructions were easy to understand. 

David C. 

on Birdeye

5 years ago

After working very closely with a “broker”, my wife and I felt inspired to check the rates online after our broker continuously was back and forth on what he could and couldn’t do for us. So when we looked up the rates, pennymac popped up. I spoke with a rep who has us up and off the ground on fast track with in 2.5-3 hours. When she said that pennymac wouldn’t sell our loan off, that made me feel like a person, and not a number. The customer service was better than we’ve experienced in a while 

ROY P. 

on Birdeye

5 years ago

Our experience was seamless, thorough, and closed sooner than expected. Thank you very much for making this easy.