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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,853 reviews
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JOSHUA F.'s profile image
JOSHUA F. 
on Birdeye

4 years ago

It is so rewarding knowing that you have a Mortgage Lender that is there for you, every step of the way! PennyMac was our previous lender, and we know we wanted them to be our lender as we purchased our next home. Our experience has been great through the whole process, from beginning to end! Thanks PennyMac Team, for everything! 

Joshua S.'s profile image
Joshua S. 
on Birdeye

4 years ago

It was a nice experience, first time buying a house so I didn't really now what to expect, but everyone from the realtor to the loan officers were very helpful. Thank you everyone for your help. 

Nelson G.'s profile image
Nelson G. 
on Birdeye

4 years ago

PennyMac is the mortgage company to go with. We have processed with them 3 times. Beyond excellent customer service. Fast and accurate. 

Terrance D.'s profile image
Terrance D. 
on Birdeye

4 years ago

The service provided exceeded my expectations! 

Shanda K.'s profile image
Shanda K. 
on Birdeye

4 years ago

The process for the loan and communication were going well until the day of closing . The documents that were brought by the notary to sign at the closing, were not the same closing disclosures that I had seen and had adequate time to review. The monthly payment was increased by $150 which was not expected, especially hearing about it for the first time from the notary right there ready to sign. 

Galynn W.'s profile image
Galynn W. 
on Birdeye

4 years ago

Clear, concise communication 

Joseph R.'s profile image
Joseph R. 
on Birdeye

4 years ago

I would say it was the timing in the patience of going over the overall procedure of refinancing 

TIMOTHY M.'s profile image
TIMOTHY M. 
on Birdeye

4 years ago

Our Loan Specialist was amazing. I would recommend Carmelita to all of my friends and family. She made this process quick and relatively painless. She is very knowledgable in what she does. Sincerely, JoDee McNutt 

Martin Antonio R.'s profile image
Martin Antonio R. 
on Birdeye

4 years ago

Great Experience from start to finish -Martin  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,853 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.