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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very satisfied with the process!!
Everything went smoothly until the closing. The notary man made us very uncomfortable. I understand he isn't a Pennymac employee . When I was told that I would not have anymore payments until the new loan starts I made plans to pay off some other things. So when another payment was taken from my account it caused me a lot of stress as I had committed the money elsewhere and had to rush to cancel those payment which cost me a few fees. Ive since been told it will be refunded soon.
Very professional and quick to respond to questions and concerns. Great customer service.
The process was very easy and I didn't have any issues. I really appreciated the constant communication and outreach from Erandeny!
Our third mortgage with Pennymac. Always prompt, courteous and knowledgeable. Martha was so helpful and easy to work with. Great people at Pennymac.
There was a bit of a bump when first submitted my application online.. communication was not directed directly to me. I followed up promptly and was immediately put in contact with Corey G., from that point on... things went smooth to transitioning to Ammie M., who stayed on top of my closing process. Great job! Remember as the applicant, one has a responsibility to provide all documentation, e-sign requested documents, and communicate for smooth service and get to closing promptly. Full stars!
Great communication.
Greg did an excellent job finishing out the loan process. Before he took over there were a couple of times I felt this loan was not going to make it to closing. He was able to course correct on some missteps others had made and finish out the loan process with a positive outcome.
Brent made this experience wonderful. But the experience was easy to navigate since the very beginning each person we worked With walked S through every step of the way.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,083 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.