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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,853 reviews
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Jaqueline C.'s profile image
Jaqueline C. 
on Birdeye

4 years ago

I liked how the company would call, check in, and reinforce anything that needed to be followed up with. I also like how they were competitive and took action when needed! 

GREGORY S.'s profile image
GREGORY S. 
on Birdeye

4 years ago

A very great experience. The process was smooth and quick. There seem to be no confusion over any aspects of this procedure. Very pleased with how everything worked out. 

Leonard S.'s profile image
Leonard S. 
on Birdeye

4 years ago

nothing more to say 

LOIS L.'s profile image
LOIS L. 
on Birdeye

4 years ago

From our initial inquiry to the closing, the entire Penny Mac team that helped us through the process was excellent. They all deserve five stars. It didn’t matter who we talk to, our answers to our questions were answered, everything was clear so that we could understand it. With COVID-19 and the challenges, your team was proficient and worked like a fine-tuned machine. A most excellent team. 

Kenneth E.'s profile image
Kenneth E. 
on Birdeye

4 years ago

Professional. We have refinanced/bought homes several times and this was the easiest, streamlined experience so far. 

William B.'s profile image
William B. 
on Birdeye

4 years ago

Simple process and receiving weekly updates. 

YVONNE L.'s profile image
YVONNE L. 
on Birdeye

4 years ago

Loan process at Penny Mac was accurate and fast. Very pleased with outcome. Thank You 

Alric P.'s profile image
Alric P. 
on Birdeye

4 years ago

Everything was fine. Most of the people were very pleasant to talk to (most of them). Everything went pretty smooth. One complaint. Due to this COVID-19 mess, I do believe I should have had the option, or at least been ask, about the possibility of starting the first payment later (1 or 2 months). 

PATRICK K.'s profile image
PATRICK K. 
on Birdeye

4 years ago

The PennyMac team did a great job trying to keep communication open during the Covid-19 pandemic. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,853 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.