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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Awesome service!
The numbers that I had to review where different than the numbers on my closing papers and no one told me these numbers could be different which caused a very stressful closing
PennyMac staff were always accessible to answer questions and guide me through the process.
Ashley did a great job communicating under difficult current circumstances. Overall, the experience was excellent.
The entire loan process was handled very quickly. It went much smoother than expected compared to other refi’s I have done in the past.
Everything was so smooth and easy and all of the staff that I had interactions with were knowledgeable and helpful. Thank you for making it so easy.
Everything told to me about the loan actually happened in a timely fashion
The majority of my refinance was simplistic and not complicated. I don't really have a complaint there on front end. My complaint is the Closing Disclosure I received on 4/25/20 didn't have money out of pocket for me to bring to closing. When I closed on 4/30/20 the Closing Disclosure was a different document and had over $400 in closing that I owed. I had never seen that document or heard from my processor that there was a change in my document from 4/25.
Great
PENNYMAC has a 4.5 star rating with 48,853 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.