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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My re-financing experience was great. It was very straight forward and the PennyMac employees were very friendly.
Our refinancing went smoothly and very fast. Very happy with the quick responses from the loan team, everything went as promised. Would recommend to everyone.
Easy and quick! Thank you!
Fantastic!!! I highly recommend PennyMac
Great job!!
Sent info numerous times,requested same info over and over! Figures for closing was changed about 20 times throughout loan process!
Nancy was wonderful and our experience with her was perfect. We did have a problem at the very end of closing with Servicelink and notary. We gave the notary a voided check with our banking acct info. Servicelink says they never got it and the notary could not locate it either. Neither party could account for the misplaced check. Our concern is that the misplaced check leading to some sort of fraud. This is not an ideal time to be dealing with having to change our banking account info.
Nancy was great. She is very helpful. Great customer service thank you Nancy
First of all we were deceived. We were told monthly payment was gonna be 2,124.92 and it’s not it’s 2,317.29 the lower amount will be in 7 years!!!The Notary y’all sent to complete the closing took a picture of my DL and my Social Security card on his PERSONAL PHONE! That is so not acceptable!!! When I told him he said I could complain to the company he worked for! The company BNT of Texas is working for for y’all. This has caused me to be so stressed, Loss if sleep among other things!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.