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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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Jeffrey Sanders J.'s profile image
Jeffrey Sanders J. 
5 years ago

My re-financing experience was great. It was very straight forward and the PennyMac employees were very friendly. 

ULYSSES L.'s profile image
ULYSSES L. 
5 years ago

Our refinancing went smoothly and very fast. Very happy with the quick responses from the loan team, everything went as promised. Would recommend to everyone. 

JOHN S.'s profile image
JOHN S. 
5 years ago

Easy and quick! Thank you! 

Kenneth B.'s profile image
Kenneth B. 
5 years ago

Great job!! 

Marlene B.'s profile image
Marlene B. 
5 years ago

Sent info numerous times,requested same info over and over! Figures for closing was changed about 20 times throughout loan process! 

MD P.'s profile image
5 years ago

Nancy was wonderful and our experience with her was perfect. We did have a problem at the very end of closing with Servicelink and notary. We gave the notary a voided check with our banking acct info. Servicelink says they never got it and the notary could not locate it either. Neither party could account for the misplaced check. Our concern is that the misplaced check leading to some sort of fraud. This is not an ideal time to be dealing with having to change our banking account info. 

Santiago V.'s profile image
Santiago V. 
5 years ago

Nancy was great. She is very helpful. Great customer service thank you Nancy 

Rodolfo P.'s profile image
Rodolfo P. 
5 years ago

Great experience and smooth process. Communication was awesome 

GUILLAUME T.'s profile image
GUILLAUME T. 
5 years ago

Great feedback and Information. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.