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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Norma did a great job every step of the way.
Everyone that helped me out were very helpful and professional
Easy to get ahold of, always quick turn around on questions
n/a
Painfree process during Covid-19
The whole process was easy and fast! It was perfect!
Always keeping me informed on what was going on.
Accurate paperwork at closing would have made it better. This was a simple VA Streamline loan and many attempts to get the escrow account corrected was still wrong at closing. I have spent several hours on the phone with PennyMac Customer Care (Both City Taxes and Insurance teams) to get this resolved. Since the escrow accounts were not calculated correctly, I have to pay more money out of pocket to fix the issues that the Loan Agent didn't fix. This is unacceptable! Very poor service!
The best!!!
PENNYMAC has a 4.4 star rating with 48,099 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.