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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,099 reviews
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Louis A.'s profile image
Louis A. 
5 years ago

Norma did a great job every step of the way. 

MATHEW C.'s profile image
MATHEW C. 
5 years ago

Everyone that helped me out were very helpful and professional 

JEONA M.'s profile image
JEONA M. 
5 years ago

Easy to get ahold of, always quick turn around on questions 

Aaron S.'s profile image
Aaron S. 
5 years ago

n/a 

Justin E.'s profile image
Justin E. 
5 years ago

Painfree process during Covid-19 

BLAKE M.'s profile image
BLAKE M. 
5 years ago

The whole process was easy and fast! It was perfect! 

ANTHONY H.'s profile image
ANTHONY H. 
5 years ago

Always keeping me informed on what was going on. 

Scott C.'s profile image
Scott C. 
5 years ago

Accurate paperwork at closing would have made it better. This was a simple VA Streamline loan and many attempts to get the escrow account corrected was still wrong at closing. I have spent several hours on the phone with PennyMac Customer Care (Both City Taxes and Insurance teams) to get this resolved. Since the escrow accounts were not calculated correctly, I have to pay more money out of pocket to fix the issues that the Loan Agent didn't fix. This is unacceptable! Very poor service! 

BENJAMIN F.'s profile image
BENJAMIN F. 
5 years ago

The best!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,099 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.