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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,853 reviews
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DALE C.'s profile image
DALE C. 
on Birdeye

4 years ago

My experience with Penny Mac has always been positive. I had my first loan with them and they offered a competitive rate for a refi and consolidation of a second. Always followed through on commitments and made it easy. 

Joseph S.'s profile image
Joseph S. 
on Birdeye

4 years ago

Great lender, Made it easier than I was expecting. 

BARRY T.'s profile image
BARRY T. 
on Birdeye

4 years ago

Quick and easy 

Isaac F.'s profile image
Isaac F. 
on Birdeye

4 years ago

The process was easy. Goals and expectations were communicated on time and clearly. Great overall experience. 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

4 years ago

Greg Johnson who handled my refinance was the best. Immediately replied to any questions I asked. If there was a problem he found a way to take care of it. He genuinely wanted to help in every aspect of this process, especially during this pandemic. I can't say enough good things about him. 

John D.'s profile image
John D. 
on Birdeye

4 years ago

Very quick pleasant experience and Greg stayed in communication with me often 

JESSE H.'s profile image
JESSE H. 
on Birdeye

4 years ago

Everything about the process was easy and clearly understood. The only issue was the time difference between myself and the office where the agent worked. We often had to leave messages for one another. Otherwise, I would use them again. 

JUNAID M.'s profile image
JUNAID M. 
on Birdeye

4 years ago

Very happy with the overall process and the personal attention by the loan agents. 

Deandre M.'s profile image
Deandre M. 
on Birdeye

4 years ago

Great customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,853 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.