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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went great & Chaix & the team communicated clearly & promptly. My main issues were with the closing team not responding to the title company & having 2 incorrect charges assigned to me - the title company helped to get this corrected.
I worked with Several people. All were knowledgeable and answered my questions promptly. I only have one complaint. No one ever advised that my husband had to be there for closing. He is not involved with my mortgage or title. His name is not on this house. Luckily he happened to be home early from work. We were able to close.
Overall quick and easy process
Very easy process, clear communication, a few glitches with the website but recovered fairly quickly. We appreciate the convenience of the mobile notary as well. Overall we had a pleasant experience.
I like Ms Mack very much. I am glad she did our refinance.
I don’t have anything to add
Everything was processed in a timely manner, all questions were answered. The staff was very knowledgeable and friendly
Outstanding service. Went above and beyond to assist.
the service was fine
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,018 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.