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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience from the start was exceptional and I remember creating my application online, which was easy and simple and getting a call the next from Abigail Wilson the next day. I will never forget when she told me she can beat any other bank’s interest and APR rate. Which she did! Abigail then sent my document to Martha Masuda who she was working alongside. She never hesitated to help me with any question and documents I didn’t understand. She was patient from beginning till the end.
All the people involved were very professional, knowledgeable and pleasant. Great experience for the second time!!!
Weekly updates on progress of the refinance
NA
Great response times when issues arise.
Communication clear and straight to the point. Doubs always solved.
Carmelita answered all questions quite fast especially during this unprecedented time we are all going through.
The only "issue" was on me and the rep cleared that misunderstanding with a phone call.
good pleasant experience, they came to our house to sign closing document and notified us of progress along the way to keep us informed. good job PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.