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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Both Letisia and Abdul were fantastic!!! They made all the difference in the world!! Professional, friendly and efficient!!
Just the inability to reach anyone directly and to speak to Nancy directly. My loan has closed. Then the verification of employment went on for 6 days past when we closed with the Notary. We still have not received our cash out funding. Very unhappy about the loose concern in general. I would like to know specifically when I will receive my funding!
I have been with PennyMac for a while now. My home loan for my old home was with PennyMac and I liked the service and that is why I continued with the purchase of my new home. Nathan Rediel who I dealt with in the initial phase of the loan process was great! After I was transferred to processing team which was with Sandra Benavidez. It was terrible from then on. She was not timely, very poor communicator, aloof, and seeemed uninformed. A lot of questions that I asked , she didn't know.
My processor Liem Nguyen turned a difficult situation into a positive one. He was always available or responded to my needs in a timely manner. It was a pleasure working with him and continuing my relationship with PennyMac.
From my first phone call with Bryan Ross to numerous phone calls with Liem Nguyen, the process has been smooth. Both gentlemen were professional and friendly and showed great patience with me as I had many questions. I can’t thank them enough for all they did.
Ajanay went above and beyond to be sure I was informed. Smooth process and appreciate the professionalism!
Overall experience went well and communication was great especially with this being out first time through a refinancing process. Each step was clearly communicated.
Everything closed in a timely manner, despite what the Country is going through. Very satisfied with Gregory and Richard did for me.. thank you PennyMac!!
From the start of the process with Shanta Cody to the finish with Carmelita Villarreal and everyone in between, all my questions were answered clearly and professionally. Thank you PennyMac for a smooth refinance process!! Truly, Melissa Alvarez and Brad Mader
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,105 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.