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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,860 reviews
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ERIC P.'s profile image
ERIC P. 
on Birdeye

4 years ago

Very Professional and friendly Penny Mac staff made the refinance process a pleasure. 

NATHANIEL B.'s profile image
NATHANIEL B. 
on Birdeye

4 years ago

Jason was great about communicating with us however it did seem like there was a long period of time between when we agreed to the loan and when our documents showed up, however my biggest complaint is that on the day of the signing, the signing was delayed by 5 hours because the documents changed without receiving any kind of notification and the mobile notary had to push the documents to completion rather than them being ready. 

Hugo M.'s profile image
Hugo M. 
on Birdeye

4 years ago

You can calle me, if you would like 

LUIS G.'s profile image
LUIS G. 
on Birdeye

4 years ago

Thanks again! 

Deborah F.'s profile image
Deborah F. 
on Birdeye

4 years ago

Great experience and smooth transactions and everyone was very helpful. 

Don H.'s profile image
Don H. 
on Birdeye

4 years ago

Coved 19 restrictions seemed to hamper the loan process. 

Robert T.'s profile image
Robert T. 
on Birdeye

4 years ago

Jason and the PennyMac loan department were awesome thru the entire process, even when my wife's name was spelled wrong on the closing docs they got it fixed right away, Thanks, Bobby Thomas 

KYLE C.'s profile image
KYLE C. 
on Birdeye

4 years ago

Couldn’t get ahold of anyone on the team. No one would call me back or answer my questions. Would not put my friends or family through the experiences. 

John M.'s profile image
John M. 
on Birdeye

4 years ago

Daniel Vera was absolutely amazing and very patient. He worked with us on multiple homes and finally on the house we bought. Kristen also was very efficient and knowledgeable. I highly recommend PennyMac.. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,860 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.