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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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JANET P.'s profile image
JANET P. 
5 years ago

It was so easy. Thanks 

CHARLEY P.'s profile image
CHARLEY P. 
5 years ago

It great 

DEBORAH M.'s profile image
DEBORAH M. 
5 years ago

My experience with PennyMac was exceptional. Brent Kapaun was the best. He made everything seem so understandably easy. I felt comfortable and would defiantly and always use PennyMac for any of my home needs. Everyone was friendly and very caring. Kudos to Brent for making me feel like part of the PennyMac family. A family you would actually want to be a part of. :) Thank you!!! 

Bernard Nelson J.'s profile image
Bernard Nelson J. 
5 years ago

prompt reply's to repeated requests for an update would have been appreciated. UPdates on status would have been appreciated with an estimate of closing timing. Holdups, i.e. a constractors lien, could have been communicated earlier. 

SCOTT C.'s profile image
SCOTT C. 
5 years ago

Everyone that I worked with was pleasant and the process moves along quickly 

PENNY S.'s profile image
PENNY S. 
5 years ago

Better communication. 

Brady M.'s profile image
Brady M. 
5 years ago

Lana and the My Mac team were amazing! We have been with PennyMac for almost 5 years now and I don't see us changing mortgage companies any time soon because of the amazing experience we have had with this company and with their awesome employees! 

DAVID H.'s profile image
DAVID H. 
5 years ago

Once, the first application was put aside and we started over again, things went fairly smoothly. 

TOGAR M.'s profile image
TOGAR M. 
5 years ago

Excellent service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.