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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great overall experience. Second time I have refinanced using PennyMac
The entire M.A.C. team did an exceptional job and were very helpful and knowledgeable. I had one possible discrepancy that was immediately addressed and I couldn't have been happier! The e-sign feature was simple to use and easy to understand. If your thinking about a refi, reach out to them and you will be very pleased. Semper FI!!!
It was a very easy process.
James Bruce helped me fill out ALL of the proper documents via a PennyMac portal. Joseph Kirleis, told me I had 2 missing documents on two occasions. Both documents were already submitted via the portal. He left me a third voicemail asking for the documents but, while he was leaving me the message, found them in my file! They were there all along. I didn't feel like he really looked very hard and incorrectly passed on the problem to me to fix. Makes me wonder what else was missed...
The entire team was fantastic. Jonnie and Nick were "on it". Wonderful to work with each of these guys.
Thank you.
The Loan officer Mr. DeMasi and Mr. batten were the best and most honest and knowledgeable that I have ever seen/ PennMac hires the best people i Think.
All good
I was good
PENNYMAC has a 4.4 star rating with 49,296 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.