This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Initial loan processor was horrible. The second loan processor was a vast improvement.
Appraisal process was a horrible experience. I had to make more than 10 phone calls and discuss with my loan processing officer to get a new appraisal order issued by PennyMac. There was no response from the appraiser/ appraisal company two weeks after it was ordered. Closing was at risk. Very stressful time.
No comment at this moment.
No comments at this time.
Better Communication about VA loans
.
Refinancing could not have been easier. I had heard nightmares from other people, but my entire process was smooth as silk. And I got an amazing rate!
We appreciate the help we received from Blen, Gavin, and everyone else at Penny Mac. Everyone was very polite and courteous. Thank you
Everyone was very helpful throughout the entire process. Thanks for the wonderful service I received.
PENNYMAC has a 4.4 star rating with 48,797 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.