PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,797 reviews
Select a rating
Benjamin H.'s profile image
Benjamin H. 
5 years ago

Initial loan processor was horrible. The second loan processor was a vast improvement. 

Sebastian Z.'s profile image
Sebastian Z. 
5 years ago

Appraisal process was a horrible experience. I had to make more than 10 phone calls and discuss with my loan processing officer to get a new appraisal order issued by PennyMac. There was no response from the appraiser/ appraisal company two weeks after it was ordered. Closing was at risk. Very stressful time. 

ROBERT H.'s profile image
ROBERT H. 
5 years ago

No comment at this moment. 

Darrell S.'s profile image
Darrell S. 
5 years ago

No comments at this time. 

Steven T.'s profile image
Steven T. 
5 years ago

Better Communication about VA loans 

ROBERT D.'s profile image
ROBERT D. 
5 years ago

. 

JAMES A.'s profile image
JAMES A. 
5 years ago

Refinancing could not have been easier. I had heard nightmares from other people, but my entire process was smooth as silk. And I got an amazing rate! 

DENNIS M.'s profile image
DENNIS M. 
5 years ago

We appreciate the help we received from Blen, Gavin, and everyone else at Penny Mac. Everyone was very polite and courteous. Thank you 

ALEXANDER H.'s profile image
ALEXANDER H. 
5 years ago

Everyone was very helpful throughout the entire process. Thanks for the wonderful service I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.