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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every time I called I was given different numbers for closing. NO ONE except for the last person I spoke to (I had to request a manger who finally helped me). This was an absolute terrible and painful experience with your company. I want a manager or higher level to call me at 617-293-3562 . You should be ashamed of yourselves for this terrible service.
Brian and everyone I worked with were responsive and friendly. It was a smooth process.
I recieved good and completely accurate info about my refi from my team members. I have already recommended Penny Mac to other potential clients.
The experience was easy and simple!
Excellent communication of the process of refinancing. process was easy and exactly what they explained would occur. Completed in a timely manner with clear and understandable procedures. Thank you PennyMac. RTC
Brief as it was. Our experience was straight and to the point. We wanted a lower rate and we got it. Worth doing and something I would do again. Thanks PennyMac.
Multiple requests for the same documents. Multiple delays in closing. Inaccurate closing docs. Never again PennyMac.
Everything moved very quickly and smoothly with no problems or interruptions. I also like the weekly check ins to just let you know how everything is moving.
thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,861 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.