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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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ADRIAN N.'s profile image
ADRIAN N. 
on Birdeye

4 years ago

Very courteous, professional and respectful young man. A pleasure to continue my home VA mortgage with PennyMac because of your employees like this great representative of your company. 

Philip P.'s profile image
Philip P. 
on Birdeye

4 years ago

Our refinance through PennyMac was great. They matched a rate we had been offered somewhere else, gave us a client retention bonus, and the entire process was the easiest we've ever had with a mortgage. Would definitely recommend. 

CONNIE L.'s profile image
CONNIE L. 
on Birdeye

4 years ago

Clayton was super I appreciated everything he did for me by helping me. I will always keep Penny-Mac. Thank you so much for helping me. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

4 years ago

Tried to communicate several times with loan officer no response left messages no response after several weeks heard from my Edna Allen one time and never again until recurved a confirmation for signing appointment. I realize these are trying times but to ignore someone for a lengthy time is unacceptable. I like your company but very unhappy with this experience 

ROBERT R.'s profile image
ROBERT R. 
on Birdeye

4 years ago

A professional, smooth and seamless process! 

Bobby H.'s profile image
Bobby H. 
on Birdeye

4 years ago

I got an excellent rate 

John M.'s profile image
John M. 
on Birdeye

4 years ago

First of all, I started this refinance in February, before the pandemic, when it got to Nick Battens attention it was getting confusing, not to blame anyone, it was already in the category of herding cats. Nick made the difference to me, that I did not walk away from the loan, I knew if I stuck with it, Nick was going to make sure I was happy with it, and get it done. The success of your company relies greatly on people like Nick. In these exceptional times, exceptional people shine. John 

Jerry S.'s profile image
Jerry S. 
on Birdeye

4 years ago

Ease over phone+ home visit notary services 

Mary S.'s profile image
Mary S. 
on Birdeye

4 years ago

Already being an existing customer for as long as I have been, it seemed like I was going for a loan for the first time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.