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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Better communication from the lender
I don’t want to write a review.
Thank you for your help!
Excellent communication from start to finish. All aspects of the loan process took place exactly as they were promised. Would not hesitate to use penny Mac again for future deals.
Process was clear and closing time was good
Overall very good people and easy process
The loan process went awesome and smooth
The process went well with the exception of My phone and email messages not being returned. I sent in the evidence needed for a new CD due to a creditor being paid off in full but never received call back. The closing documents were in accurate and now I have to wait for a refund of that money. I Had to contact a loan specialist for the second time who turned out being excellent. That’s my only complaint. It’s important for the customer to receive a reply to email inquiries/or phone calls
Tynisha was very quick to respond, and timely in rectifying problems.
PENNYMAC has a 4.4 star rating with 48,018 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.