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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was easy yet professional. The approval and closing process was quick.
Technology worked great to receive and send documents. Process was fairly straightforward and easy from start to finish. Overall would recommend to others.
Everything was handled very well.
Clear communication
Debora was awesome during the process. I was frustrated with some of the elements that were supposed to be communicated but I want to say that Debora was the one person that had her game together for the process. Ryan Tang was shot multiple e-mails as well as a phone message from myself and I NEVER HEARD BACK FROM HIM. In the end, Debora was the one I was able to communicate with and make this loan something I was able to sign off on with a clear conscious.
The process was professional, knowledgeable, smooth and much quicker than I expected. Highly recommend!
I liked getting a weekly phone call from Linda even if it was just to say “we’re still on track, nothing further is needed.” Otherwise I’d have thought they’d forgotten about me since we closed about 15 days later than we thought we would.
Prior to contacting PennyMac for our next mortgage we had already been customers for 4 years. As it happens all the time our deal went sour on one house but we immediately found another. When we needed PennyMac, Rosario Lopez to be on our side it was not available. Rosario Lopez either does not have the authority, experience, flexibility or knowledge to get things done. Had we had enough time we would have taken our $458,000 loan elsewhere. Currently looking to refinance so we can leave PennyMac
The process was simple and seamless.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.