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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had been a Penny Mac loan customer 7 years. I had contacted another company for a refinance. Before accepting with the new company, I called PennyMac because they have always treated me well. My initial contact was with Robert McGaughy. He was excellent. Was able to secure a loan with a similar rate and lower fees. He explained the entire process, and made me feel really great. Turned over to Norma Brambila who continued the greatness. Kept me informed and answered all questions promptly.
From start to finish the entire PennyMac team made my Refinance an actual breeze! I will tell anyone that listens to consider PennyMac for their mortgage needs! Thank everyone at PennyMac who assisted with my Refinance!!
Great experience
Team is so helpful
Great team! All the necessary information was given to us throughout the process.
Provide a process map of who is involved, what happens 1st, 2d and 3d for the refinancing. By the way, the title company's point of contact was the CEO on paper but an agent, in reality. I did not have the agents name until day after closing and they were not available by phone at closing time (630pm EDT). Closing documents were missing 3day refusal notice, and mis- represented an existing easeway on the property.
Happy Easter! Thank you for your help in the refi and getting a low rate! In these difficult times, it was a good move to make.
Professional service
Very good
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.