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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,862 reviews
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Kevin C.'s profile image
Kevin C. 
on Birdeye

4 years ago

My expectations were exceeded. 

Colin S.'s profile image
Colin S. 
on Birdeye

4 years ago

Great job! Thanks for taking the time to keep us informed. 

Krystal H.'s profile image
Krystal H. 
on Birdeye

4 years ago

Easy! 

MELVIN D.'s profile image
MELVIN D. 
on Birdeye

4 years ago

Everything was done online. Only had to see one person the notary. Everyone was safe during CoVId. 

Ramon B.'s profile image
Ramon B. 
on Birdeye

4 years ago

Everything happened fairly quickly. And almost all of my questions were answered. 

John H.'s profile image
John H. 
on Birdeye

4 years ago

Great experience 

MEIDAN W.'s profile image
MEIDAN W. 
on Birdeye

4 years ago

Sucks at communicating. Worse loan experience among my life 

BARRY N.'s profile image
BARRY N. 
on Birdeye

4 years ago

PennyMac was responsive and answered questions. The rate was good. Because my spouse and I were in separate locations, I asked she be included in information emails. Didn't always happen with the computer generated information so that was irritating. Overall experience was good I think but wished my closing costs coul have been shared with PennyMac as a good faith gesture for staying with the company. Nothing personal I guess, just business. Everybody has a bottom line... 

VALERIE H.'s profile image
VALERIE H. 
on Birdeye

4 years ago

Denny was great. Very patient explaining the process. Everyone at MyMacteam wax pleasant and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,862 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.