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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish the process of refinancing my home was very easy. The team always got back to me right away (even during the pandemic) and answered all my questions efficiently throughout the process. I was kept up to date frequently regarding the progress of the loan.
I had a wonderful experience, Carmelita was so helpful, and I’m so please with all the process . Thanks
Great communication considering the situation (Covid 19)
The only expectation that wasn't met was trying to close by the end of March. But that was mainly due to the COVID 19 situation. Other than that, the whole process was very smooth. Sharon and her Team provided feedback throughout the entire process and my Wife and I wanted to thank them for a great job. Thank you all.
Quick, accurate outstanding service from beginning to end
Thanks for the great customer service!
No one would return my phone call
Very easy, comfortable and satisfying experience. Everyone I worked with were great. Very easy process. Thank you.
I requested from the very beginning not to deal with Marcus as Marcus would not listen to me and call me when I said I would be available to talk on the phone would not return messages or emails and when he did contact me all he did was repeat the information that I already had found out from Brian. I made it very clear with the others I spoke with that I did not want to deal with Marcus at all
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,862 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.