This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very quick easy experience. In constant contact every step of the way.
This is my 2nd mortgage with PennyMac. Both times the process was efficient and stress free. Penny Mac treats me as a valued customer and I will use their services in the future if I purchase another home.
Fast and accurate, every aspect of the process was on schedule. Thank you
He was available all the time and spent a lot of time to work on our loan and made sure we understand everything. I felt he is With me in every step.
I was very pleased with the whole transaction. It was simple.
Everything was great when working with Marlon then everything fell apart. Weeks went by without hearing from anyone and when I called and spoke to a team member I was told of items needed. Completely out of touch with the process. I had to threaten to take my business elsewhere to finally get this loan to be processed. It took much longer to finalize and this started months before COVID. I will not be interested in refinance ever again with this company.
Everything was communicated clearly. I was kept in constant contact with updates weekly or more frequently which I really appreciated. Service was friendly and warm. I felt they were genuinely there to help me with any questions or concerns. I was very pleased with the service from the start to completion of the loan process. Thank you!!
Fast, easy process.
My experience with the PennyMac from the salesperson to the final documentation was amazingly simple and painless. I was very impressed that under the circumstances with everyone working from home that the process was so seamless. When I started talking to PennyMac about my loan people were still working in the office and over the course of the process they were transitioning to working from home, but they were prompt with making calls and contact on time. I would recommend this team. Pattie
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,862 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.