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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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CHARLES F.'s profile image
CHARLES F. 
5 years ago

I’ve been trying to get a refi for a while, but for some reason I always hit a stone wall. The extra effort that all of you involved made to complete this process and finalize this project for us is commendable. Thank you for helping us get our finances in a better place. Thanks 

Nwanne U.'s profile image
Nwanne U. 
5 years ago

Clearly communication, nice people 

ROBERT C.'s profile image
ROBERT C. 
5 years ago

I prefer not to write the details 

Darren U.'s profile image
Darren U. 
5 years ago

Everything was smooth and quick. My agent stayed in touch with me the whole time to keep me updated. 

HOWARD DILLARD S.'s profile image
HOWARD DILLARD S. 
5 years ago

the experience was very professionally handled and my contact was timely and to the point. 

ROOSEVELT KING S.'s profile image
ROOSEVELT KING S. 
5 years ago

The process was accurate and smooth 

Jillian B.'s profile image
Jillian B. 
5 years ago

The overall process was good. However, a couple of documents they could'vould have gotten faster internally than having us get them. And we could never reach them on the phone. 

Charles F.'s profile image
Charles F. 
5 years ago

Even though the Covid-19 pandemic was in full swing we were only delayed 1 week that was great!!!! 

ROBERT H.'s profile image
ROBERT H. 
5 years ago

Timeline was as communicated. Process was not overwhelming, especially during the last days. FYI, I recommend the staff work better to confirm receipt of requested items after submission. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.