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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I’ve been trying to get a refi for a while, but for some reason I always hit a stone wall. The extra effort that all of you involved made to complete this process and finalize this project for us is commendable. Thank you for helping us get our finances in a better place. Thanks
Clearly communication, nice people
I prefer not to write the details
Everything was smooth and quick. My agent stayed in touch with me the whole time to keep me updated.
the experience was very professionally handled and my contact was timely and to the point.
The process was accurate and smooth
The overall process was good. However, a couple of documents they could'vould have gotten faster internally than having us get them. And we could never reach them on the phone.
Even though the Covid-19 pandemic was in full swing we were only delayed 1 week that was great!!!!
Timeline was as communicated. Process was not overwhelming, especially during the last days. FYI, I recommend the staff work better to confirm receipt of requested items after submission.
PENNYMAC has a 4.4 star rating with 48,111 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.