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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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Thomas B.'s profile image
Thomas B. 
on Birdeye

4 years ago

Na  

Larry G.'s profile image
Larry G. 
on Birdeye

4 years ago

Great job...thanks 

JOSEPH L.'s profile image
JOSEPH L. 
on Birdeye

4 years ago

I did not like the fact that I was assigned to 4 different people at each phase without explanation and loan officer made it clear process and moved on from him. Final phase with Mr. Mejia was better. 

DENISE R.'s profile image
DENISE R. 
on Birdeye

4 years ago

More prompt communication 

THOMAS P.'s profile image
THOMAS P. 
on Birdeye

4 years ago

- I was re-financing my existing mortgage after only 10 months and felt it was unnecessary for me to provide all of the same documentation (multiple times) in such a short period of time. I feel the appraisal was unnecessary and expensive after only 10 months. - The closing disclosure was almost never correct even up to the date of the closing. The rate I was quoted was incorrect, and the amount of money kept in escrow changed several times during closing. - Closing costs very expensive 

JENNY D.'s profile image
JENNY D. 
on Birdeye

4 years ago

Everything ran smoothly. Highly recommend. 

BRADY M.'s profile image
BRADY M. 
on Birdeye

4 years ago

Great refinance with a VA loan. The service was fast, promptly handled, and everything closed earlier than excepted. Thank you PennyMac! 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

4 years ago

I recently did a streamlined VA refi with PennyMac and was very satisfied with everyone I dealt with, from inquiring about the process, getting updates, providing thorough explanations, and closing even during this COVID crisis that was conducting in a safe manner. Their closing costs estimates were within a couple hundred dollars of their initial estimate. Would highly recommend their services again, as well as their closing agency Service Link. 

Emilio C.'s profile image
Emilio C. 
on Birdeye

4 years ago

Thanks for being so Prompt with closing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.