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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication
Wonderful experience since everything was handled online. Everyone was very informative and extremely nice to deal with.
A combination of the on-line portal where I could review the status of my loan application and the timely and ongoing communication from Ms. Lana helped reduce some of the anxiety that typically is experienced by borrowers.
Had a great experience
Jason Hord is great, however all other associates i have dealt with were lackluster in communication. Could not reach anyone. Loan officer assigned left the company and no one informed me. Previous loan application failed due to me missing a document. However, NO ONE stated this. My old application just simply got denied and i was not told anything was missing. This time around, I was lucky enough to get Jason as my go-to. He was very communicative and reachable.
Professionals process through out
Process was smooth give the circumstances of the pandemic.
Communication
Everything was simplified for me. Whenever I would call, I would always be assisted.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.