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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac was very easy to work with on the refinance of my home loan.
Great experience!
Quick and painless. Responses were timely and staff were polite.
We began our process back in February and did not close until April. I feel that Julia communicated amazingly. She listened, worked with us to find solutions. Then it all went to the underwriters, and it turned into a cluster. They asked for the same documents several times, we explained my husbands self employment multiple times. And when it all come down they completely changed all the closing info that we had agreed upon with Julia. We settled on a solution but it took a while.
Lana was kind and helpful.
Fun
The team at PennyMac explained every step and made everything very easy!
Tracy was so helpful and so easy to work with. She answered all my questions and concerns very quickly. Would definitely work with her again.
Nichole called me and also alerted me when she thought there could possibly be any type of hold up... she told me what time frames she would follow up with me and she kept to those time frames... I didn't have to think about what I needed to do next... she let me know. It was great! Thanks Nichole!! If those rates go down again, let me know... wink, wink... :)
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,861 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.