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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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LUTHER M.'s profile image
LUTHER M. 
on Birdeye

4 years ago

pennyMac loan person did not follow up on things . our closer was more informative than the loan officer 

JOHN S.'s profile image
JOHN S. 
on Birdeye

4 years ago

If the notary had followed proper covid guidelines and had us sign all needed closinging documents at one appointment. And nobody from PennyMac notified us that all necessary closing documents were not signed 

Gregory Q.'s profile image
Gregory Q. 
on Birdeye

4 years ago

Kristin was great. She answered all my questions and helped us navigate the process. 

DAVID W.'s profile image
DAVID W. 
on Birdeye

4 years ago

n/a 

Robert J.'s profile image
Robert J. 
on Birdeye

4 years ago

cosidering the time of emergency we are in it was amazing how everything went. everyone was so efficient at getting what was needed. Thanks so very much. 

Josh B.'s profile image
Josh B. 
on Birdeye

4 years ago

Thank you 

Jynene R.'s profile image
Jynene R. 
on Birdeye

4 years ago

Due to no fault of anyone a global pandemic broke out and we just got lost in the shuffle. We did manage to close though and that was pretty spectacular. There just wasn’t much communication. Luckily, I worked in mortgage for years and am familiar with the process. If I did not have that background, this would have been a bad experience. 

KRISTOPHER R.'s profile image
KRISTOPHER R. 
on Birdeye

4 years ago

It was just a great experience all around. 

JONATHAN A.'s profile image
JONATHAN A. 
on Birdeye

4 years ago

Ashley Tolliver was a great communicator. If I sent her an email she would respond immediately, in minutes, every time. Robert Dickey was very pleasant to work with and was very flexible. Any time I wanted to change something or had a question it was no problem for him. Really a great experience and I believe the process only took about 30 days! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.